Privacy Policy

Effective August 24, 2018

Our Commitment to Privacy

Your privacy is important to the Gwinnett Coalition for Health and Human Services (Gwinnett Coalition). To better protect your privacy we provide this notice explaining our online information practices and the choices you make about the way your information is collected and used. To make this notice easy to find, we make it available on through a link on our website footer and at every point where personally identifiable information may be requested. This privacy policy details the ways we collect information from you; how we use that information; your ability to access, update, or request for us to delete your information; our commitment to data security; changes to this policy; and how you may reach us should you have any questions.

Please contact us if you have any questions as you review our privacy policy. We are always happy to help.

The Information We Collect

This notice applies to all information collected or submitted on the Gwinnett Coalition website (www.gwinnettcoalition.org), including but not limited to our program sites for Gwinnett Great Days of Service (www.gwinnettgreatdaysofservice.org), Gwinnett Neighborhood Leadership Institute (www.gnli.org), Gwinnett Helpline (www.gwinnettcoalition.org/helpline/), and Gwinnett County Veterans Resources Center (www.gwinnettcoalition.org/veterans-resources/); as well as any contact forms on the previously mentioned sites, and any other requests for information from the Gwinnett Coalition regarding its services and programs. The types of information we may collect include names (individuals and business names), physical/mailing addresses, email addresses, and phone numbers.

The Way We Use the Information We Collect

We use the information you provide about yourself through our website and/or via email, telephone call, or in person to contact you regarding the specific reason you submitted your information, such as to provide you with information and referral services, to notify you of opportunities to become involved with our initiatives, and to respond to your request for additional information on the Gwinnett Coalition and its programs and services. We do not share this information with outside parties except to the extent to which it is required by law for the protection of our legal rights.

The Ways We Collect Information

Emergency Food and Shelter Program (EFSP)-Phase35 Grant Applications

The EFSP-Phase 35 is a restricted federal grant designed to provide supplemental funds for agencies that provide supportive services for the hungry and homeless. The Gwinnett Coalition accepts applications from agencies seeking EFSP-Phase 35 funding by mail. Agencies must provide the following information in order for applications to be considered complete:

  • Legal name of agency
  • Program name
  • Program mailing address
  • Program site address
  • Program contact person, title, and contact information (Phone numbers, fax number, and email address)
  • Name and contact info of alternate contact person
  • Year agency began delivering services
  • Year agency was incorporated
  • Agency website (if applicable)

If the agency serves as a fiscal agent for another agency, the application must include that information as well as the mailing address for the fiscal agent.

The application will also collect information to certify that the applicant is eligible for EFSP funding, and specifics for funding requests (category, funding amount request, and priority). Applications that are handwritten or incomplete will not be accepted.

The Gwinnett Coalition uses the information collected in EFSP applications to determine agency eligibility for funding and to award funding to agencies that meet eligibility requirements. We maintain this information only for the length of time necessary to process applications and award funding, after which point it is properly destroyed. For more information regarding the EFSP and its privacy policy, please visit www.fema.gov.

Committee Meetings

We collect contact info from individuals who attend and participate in the committee meetings for the various programs of the Gwinnett Coalition. This information is used solely to distribute information to the members of the respective committees and is not shared with or distributed to any other parties.

Google Analytics

The Gwinnett Coalition website, www.gwinnettcoalition.org, as well as its program sites mentioned above, use Google Analytics to collect standard internet log information as well as details regarding visitor behavior patterns. We use this to learn facts about our website such as the number of visitors to particular pages of the website, the content they are reading and where they are spending time on our website. The information collected is always processed in a way that will not identify visitors. The Gwinnett Coalition and its programs do not make attempts to discover the identities of our website visitors and our program site visitors, nor do we allow Google to attempt to learn the identities of our website visitors.

Gwinnett Helpline

Individuals who call the Gwinnett Helpline may be asked to provide their name and phone number so that we may better assist them and connect them with the appropriate resources and support. This information is kept in our internal follow-up documentation so that we may reach individuals at a later date if needed. We do not ask for addresses or any other form of personally identifiable information aside from a name and phone number. We maintain this information for no more than five (5) to seven (7) years, after which we properly destroy it.  We never share any information collected from individuals that call the Gwinnett Helpline with outside parties. We do not collect names and contact information from all individuals who contact the Gwinnett Helpline, as some callers only call to ask for information and do not require any follow-up communication.

Wi-Fi

When you use the guest Wi-Fi at the Gwinnett Coalition, you will be notified of our privacy policy and asked to accept its terms in order to log in.  We may collect data about the device you use, the volume of data you use, websites and applications you visit or access, and your usage by access time, location, and frequency. We do not share this information with any outside parties.

Mailing Lists

We do collect personal information when you register to receive email communication (newsletters, announcements, etc.) from the Gwinnett Coalition and its programs. We use the information collected for multiple reasons, such as to answer questions you have asked us; to contact you if we need to obtain or provide additional info; to confirm our records are correct and to check in once in a while to make sure you’re happy and satisfied. We do not, and never will, sell, rent, or trade our email lists with other organizations or businesses.

We use Vertical Response to deliver our newsletters and other email communication. Through this platform, we are able to gather information regarding email open rates and clicks using industry standard technologies, which help us monitor and improve our newsletters to improve our efforts in delivering content you want to read. For more information, please see Vertical Response’s privacy policy. You can unsubscribe from these emails at any time using the Unsubscribe link at the bottom of our emails or by emailing info@gwinnettcoalition.org (info[at]gwinnettcoalition[dot]org).

Facebook

The Gwinnett Coalition is actively present on Facebook. Individuals who contact us through Facebook may be asked to provide certain information, such as a name and phone number, through a Facebook message so that we may better assist them and connect them with the appropriate resources. We do not share any information collected through Facebook with parties outside of the Gwinnett Coalition. Please see Facebook’s privacy policy for more information.

Events

Any information that is collected at a Gwinnett Coalition event, or any Gwinnett Coalition program events, such as town hall meetings, is only used for event data and is never shared with outside parties. We do not use this information to contact event participants unless participants specify that they wish to receive follow up communication.

PayPal

The Gwinnett Coalition and its programs accept donations online to help fund projects and services via PayPal. When making a donation through PayPal, you will be able to link your bank account or debit or credit card information and securely send your donation. In addition to your bank or debit or credit card information, you will need to submit your billing address. For more information, please see the PayPal privacy policy.

Volunteer Gwinnett

Gwinnett Great Days of Service works with Volunteer Gwinnett to process volunteer applications for our various service projects. For more information, please see the Volunteer Gwinnett privacy policy.

Our Commitment to Data Security

The Gwinnett Coalition and its programs are committed to preventing unauthorized access, maintaining data security, and ensuring the correct use of information. We have put the appropriate physical, electronic, and managerial procedures in place to safeguard and secure the information we collect online.

Accessing and Changing Your Personal Information

If at any time you would like to update your information or request that your personal information be removed from our records, please send a request via email to info@gwinnettcoalition.org (info[at]gwinnettcoalition[dot]org). If you have opted in to receive email communication from us and no longer wish to receive these emails, you may opt-out at any time by clicking the Unsubscribe link at the bottom of the email.

Changes to this Privacy Notice

The Gwinnett Coalition and its programs will review this privacy policy routinely to ensure legal compliance and to track changes in technology. These practices are subject to change at any time. To make sure you are familiar with the most current version of our privacy policy, we recommend bookmarking this page and reviewing it periodically. This policy was last updated on August 24, 2018.

For E.U. Visitors

The Gwinnett Coalition complies with the EU Data Protection Directive 95/46/EC framework as set forth by the European Union regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. The Gwinnett Coalition has certified that it adheres to the requirements of notice, choice, onward transfer, security, data integrity, access, and enforcement.

How to Contact Us

If you have any questions or concerns about the privacy policy and practices for the Gwinnett Coalition and any of its program sites, please contact us and we will be happy to assist you. You may reach us by any of the following methods.

  • Call us at 770-995-3339.
  • Send an email to info@gwinnettcoalition.org
  • Mail a letter to 750 S. Perry Street, Suite 312, Lawrenceville, GA 30046.
  • Send a fax to 770-995-1832

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